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The Integration Server became available as standard for users of Perceptive . You can also use task based. Mailing Address Furthermore, you can find the "Troubleshooting Login Issues" section which can answer your unresolved problems and equip you with a lot. eLearning Courses. To begin the process of implementing Perceptive Content in your area, please fill out the Project Request Form. So, like I said, were going to discuss Perceptive Content client tips. admissions@middlebury.edu, Public Safety Browse to the %IMAGENOWDIR%\printer\setup\ folder. RPI has been a God-send. And you can basically close it from there. Email: [emailprotected], Baltimore Headquarters Existing documents within ImageNow will still work as they always have. If that is the case you will have to contact a department manager for Perceptive Content and have them create your Application Plan or request rights to be a manager from ITS. 111 W 20th Street Speaker 3: Speaker 3: Alex Lindsey: Documents that you just need to route forward, its a sequential route. The maintenance for the administrators is a lot less with task based approvals. Please contact your Local Support Partner (LSP) before attempting the installation. Perceptive Content is a document imaging system used by the Department of Administration, State Employee Health Benefit Program office. Jeff Jones: I know it kinda sounds odd. How to create a Capture Profile on your computer for importing or scanning documents into Perceptive Content using the web interface Perceptive Experience Content Apps. So, a good use case is vendor documents tied to an invoice. And then the load balance. Typically, in your old Inmac, when a document came in for a conversion, youd have to wait for an iScript to trigger. KEYBOARD SHORTCUTS AND TECH TIPS. The Perceptive Content platform helps users work smarter by surfacing content in context with other relevant business information. Then an iScript will check again that matrix to see if its fully approved or not and proceed forward. You'll select the toolbar option, and then there's three tabs, general, default, and Message Center. Its a good queue that we use for that as well. So, if youve ever set up an alarm within workflow, theres a lot of steps, basically. Perceptive Integration Server (RESTful API) The Integration Server is Perceptive Contents web services framework that supports calls that are lighter weight, easier to build, and return human readable results when compared to previous solutions such as Message Agent. You may review a previously completed task in Perceptive Content using the directions below. Alex Lindsey: Return Home Click the Batches button on the Perceptive Content toolbar. Theres other ways, better ways to do that than on the super queues. If the issue continues, use the Adobe Reader and Acrobat Cleaner Tool to remove Director of Information Technology, Overall the project went really well, Im very pleased with the outcome. It enables access to documents and folders, tasks and workflows, on mobile devices and web browsers. Issue Resolution; When adding the "Perceptive Content - View Documents" widget to a page and clicking the configuration icon / wrench, I just see the message "Error: Failed to connect to the Perceptive Content Integration Server". So, Im sure many of you have dealt with workflows where you open these things up and they just jump out at you like this big spider web, right? Wait a few moments while the software installs. So, on the back end what its essentially doing is when youre capturing that document, its going out and its finding the related document keys to that existing document in your Perceptive Content system and its identifying that and mapping it back to the document youre capturing. questions. So, to start off were going to discuss Message Center and this is a very handy tool that a lot of users arent aware of. Alex Lindsey: Accounts & Access. Alex Lindsey: Youll select the toolbar option, and then theres three tabs, general, default, and Message Center. That can also be done for tons of other processes. Perceptive Content is a suite of process and content management products. So, how you would do it, and then Ill get to kind of what the best case scenario for that is. However, this does cause a new issue - if you are accidentally logged out or disconnected from the ImageNow client while working on a document in . These dont have to be complex either. So, the transfer, you might be able to talk about that one a little bit more. We actually did have one other question come in. This will have all the queues that you have access to. Maximize productivity with Perceptive Content Apps. Very simple. Take employee file management to the next level by . Now, as a note on the load balance side actually, we do have another option that we like to use where well basically, instead of a load balance routing rule, well just create a standard routing rule with some unique logic. Jeff Jones: 3232 McKinney Ave. Ste 500 Theres sequential auto, if you wanted to get a little bit more technical. So, to do that from the workflow designer you just click file, and export. Theyre a great way to design solutions and build solutions out. Point the installer to the file in the following location, then click. For immediate Zoom troubleshooting support, or to report Zoombombings, call 646.909.4357 or dial HELP (4357) from a campus phone. So, what we like to do with those kind of queues is convert them to a basically convert it to a tiff image. Middlebury, Vermont 05753 Capture information from almost any source Connect people and information in the context of business processes Automate processes across the organization Manage content in any format across its lifecycle a. Jeff Jones: So, we really like super queues. So this is particularly helpful for administrators that have responsibilities on error queues, if you have scripts that are running and youre responsible for going out and checking if those are erroring or not. When we have a question, we reach out to them and get answers right away. Perceptive Content is a flexible platform that can be tailored to nearly any solution. Perceptive Content. So, from your document viewer, you can click on the view drop down here, navigate to toolbars, then to customize, and this will pop up another box over here. So, as something as a document comes in for conversion in that ASQ, that workflow trigger that is set on that queue will trigger the action, send the document on and begin the entire process. Perceptive Content - Accounts and Security (New, Modify, Delete) need access to a department's existing Perceptive/Experience process: p lease submit an Access Request Form (ARF). The content and process management product range provides secure and accessible information throughout the entire content lifecycle regardless of format. We tier it up as well. Creating a capture profile in Perceptive Content/ImageNow ImageNow was reinstalled on the computer and the capture profiles no longer work. Document Imaging & Enterprise Content Management, Watch the Webinar: The Evolution of AP Automation for 2021, Accounts Payable & Invoice Processing Automation, If Youre not using Managed Services, Youre working too Hard, Whats new in Kofax TotalAgility 7.8 from RPI Consultants, 2021 Budgeting for Enterprise Content & Intelligent Automation, AP Health Check at Jeffries Creates Path for Increased Efficiency, Visibility, Kofax Releases Kofax RPA 11.1: Whats New and Why its Important, Artificial Intelligence & Machine Learning, HR Forms Library for Infor GHR with Yoga Forms, Watch the Webinar: HR Forms Library for Infor GHR with Yoga Forms, Product Preview: Yoga Flexible Software 2021 & Beyond, Webinar: Upgrade to Kofax Process Director 7.8 for SAP. Try the Forgot Password link and if you still cannot access your account please submit a ticket, call, or Email . Set it up in test and route it through there. RPI Senior Consultants will show you some of the tricks you can use to make the most of this product. They brought in expertise to provide solutions to business problems, thought leadership for our long term strategic planning, and they help us make sure we are implementing new initiatives in an order that doesnt create problems in the future. Alex Lindsey: Work queues are the typical queues you see. . 802.443.5000 Select Capture in the left navigation pane. And they can stamp approved on the invoice itself and then route it forward. A lot of those, so, file conversion component and the Perceptive connector for Intelligent Capture were submitting invoices or documents over to Intelligent Capture service, those kind of require specific connectors that you have to install within PCR. Ive done it before and its okay in a pinch but really the rendering is not as good as you might expect or you might want. The Message Center allows the user or admin to keep track of document count within the queues they have access to. If we have a big project, we bounce it off them immediately to get their ideas and ask for their expertise., Jen Underwood And then were also going to go over some workload tips and tricks. We think theyre great. Troubleshooting Perceptive Content Connections. If you do not see it in Software Center, please contact your technician or HuskyTech by calling 320-308-7000. Resolution: Check the Connection Profile of the Perceptive Content client. Click on the file you wish to index. So you create your workflow trigger in envoy and then the integration queue is where you set that trigger. Jeff Jones: All right so it was brought to my attention that my mic wasnt working and I apologize if anybody could not hear me. Youll also be prompted to actually input a script so this is kind of where were going to help you out here. The Annetrack is on schedule so you better get on board., Our relationship with RPI is great, they are like an extension of the Aspirus team. We recruit good people. And then remove subsequently as well if that person is removed from that queue. bakugou x reader argument and crying beavis and butthead season 1 mitsubishi canter 4p10 fault code list Signs Of Zodiac List will sometimes glitch and take you a long time to try different solutions. The content and process management product suite provides accessible and secure information through the entire content lifecycle, regardless of format." We can kind of cater it to what your hierarchy structure is or your approval structure is. Director of ERP Applications, Prior to RPI, we were really struggling with our HR technology. So, the next part is kind of fun because this is particularly geared towards the visually impaired. People who are great at what they do and fun to work with. informaticsnurse.com Transportation Options, Admissions 802.443.3000 Join the So, if you were to configure your Imagenow printer capture profile, you would open this box here and go to the document keys. Another area to think about iScripts, and just a more baseline workflow solution is just routing. The installer will run and you will see a file copy dialog box appear briefly. That way if you need to go back and look at the route that document took, what users touched the document when, you can do that. Quick Search: Were going to talk about some queues real quick. Step-by-step guide. Another thing, as Jeff mentioned earlier, theres a script you can do for appending documents. Baltimore MD 21224, Kansas City Office Essentially same starting point, invoice comes in to workflow queue, an iScript identifies who the approver is through that lookup, and then the document itself will go to a holding queue while a task will actually get assigned to that person. Using super queues just basically makes things a lot cleaner for you. Hi my name is Jeff Jones, so were going to be talking about Perceptive Content tips and tricks today. View Images And then you actually have options on how you want your route lines to lay over each other. Installation Instructions Perceptive Content enables access to documents and folders, as well as tasks and workflows, on mobile devices and web browsers. Perfect. Phoenix AZ 85012, Dallas Office Environment Perceptive Content/Imagenow Cause Corrupt file Resolution Please contact the Service Desk with the following information Name Phone Number ITS STAFF ONLY Backup ini files Uninstall Perceptive Content Install Perceptive Content Perceptive Content features dozens of modules that allow it to interact effectively with specific applications, processes or users. We also have parallel. So those can kinda come in handy when you know, [inaudible 00:09:57] to produce clicks and things like that. Illinois Mutual, exclusive vlog for Perceptive Content customers, Ontario Accessibility Customer Service Policy, Capture information from almost any source, Connect people and information in the context of business processes, Automate processes across the organization, Manage content in any format across its lifecycle, View content and folders stored and managed within Perceptive Content, Complete tasks from anywhere, at any time, Capture content from a mobile device or browser. This article describes how to modify the connection profile you use with Perceptive Content. Log into Perceptive Experience to index documents. Solution. Then go to groups, choose your group, and open up the privileges. Its particularly helpful when youre trying to troubleshoot something and you cant quite figure out whats going wrong and what weird behavior might be happening. To give you a quick overview were going to start with Perceptive client tips because theres a lot of handy features in Perceptive Content that both the users and administrators do not, maybe dont know about or use widely. YES - You may need to use a different app NO - Check with your direct supervisor to be sure access has been requested for you Still not working? Invoke a trigger as in, send to this server or send to FCC to basically have that file converted. Contact us It will bring up your save as menu, give your workflow a name. Please view ourprivacy policy for further information. Call: (410) 276-6090 When trying to print to ImageNow Printer, I get an 'unable to get CLSID of controller' error. PerceptiveWeb enables users to view and work with Perceptive Software documents in a web browser. Alex Lindsey: Select Options. The page you are looking for could not be found. Error Logging into ImageNow/Perceptive Content Use the correct login information or reset activation ImageNow and Fujitsu Scanner Not Detecting Patchcode Pages Its worth it to try if you have a form. And again if you have any ideas for any other webinars you can leave that in the webinar chat box there or you can email us as well and wed be happy to accommodate and cover any topics that you guys are interested in. Tampa, FL 33619, Buffalo Office The installer completes without any confirmation. Call the ITS Service Center at 843-349-5000 or submit an ITS helpdesk ticket. And if Im not mistaken I believe that would be used more in a, where, you have your departments separated out. The Perceptive Content platform helps users work smarter by surfacing content in context with other relevant business information. Something else you can do from this drop down here is related to your capture profiles or your scan profiles as well. If it is N through Z then go here. The load balance kinda helps you get documents when you have a large volume moving through your system, getting forward to those routing queues it kinda helps to manage that process so things dont get bogged down. Dynamic routing rules to say hey if the last character of your document id is A through M then please route to this queue for these people to manage it. DO NOT uninstall the current version of the older ImageNow client from your machine. But, to access the Message Center from the Perceptive Content toolbar you just choose the settings, and then select the show Message Center option, this will bring up the Message Center underneath the toolbar. To request a new ECM solution, please email itplans@cornell.edu to start the formal intake process. The Perceptive Content desktop client requires Two-Step Login. This article applies to: Enterprise Content Management. Make an immediate impact and inspire students with big ideas for solving real-world problems. So, your doc id on your documents that you have, theres basically at the end of that doc id you have A through Z or zero through nine as basically characters. So, as say taking file conversion, which is the Inmac replacement, since I didnt specify that before, the start queue of that. So, a lot of times, an alarm set up on that queue just to monitor it and every 12 hours send a notification to this person. Yes. I can also color code them and then I can even create a text box, which will allow me to put a description of what each queues purpose is, if theres any iScripts on the queue, and what their iScripts functions are. Derek Labansat2022-01-05T14:53:55+00:00Categories: Blog, Professional Services|Tags: Change Management|, Derek Labansat2022-01-05T14:59:49+00:00Categories: Blog, Professional Services|Tags: Robotic Process Automation|, Derek Labansat2022-01-05T15:01:28+00:00Categories: Blog, Professional Services|Tags: Robotic Process Automation|, RPI Consultants2021-02-08T15:21:10+00:00Categories: Knowledge Base, Kofax Intelligent Automation|Tags: Kofax TotalAgility, Office Hours, Process Intelligence / Process Automation, Product Demo|, RPI Consultants2021-02-08T14:43:28+00:00Categories: Knowledge Base, OnBase by Hyland, Perceptive Content / ImageNow, Professional Services|Tags: Document Imaging & Enterprise Content Management, Strategic Planning|, RPI Consultants2021-02-08T15:06:55+00:00Categories: Infor CloudSuite & Lawson, Knowledge Base, Kofax Intelligent Automation, OnBase by Hyland, Perceptive Content / ImageNow, Professional Services|Tags: Accounts Payable & Invoice Processing Automation, Digital Transformation, Process Intelligence / Process Automation|, RPI Consultants2021-01-07T16:24:45+00:00Categories: Brainware, Infor CloudSuite & Lawson, Knowledge Base, Kofax Intelligent Automation, OnBase by Hyland, Perceptive Content / ImageNow, Professional Services|Tags: Managed Services & Remote Administration|, RPI Consultants2020-12-17T22:27:59+00:00Categories: Knowledge Base, Kofax Intelligent Automation|Tags: Kofax TotalAgility, Process Intelligence / Process Automation, Upgrades & Migrations|, RPI Consultants2020-12-07T18:16:37+00:00Categories: Brainware, Knowledge Base, Kofax Intelligent Automation, Microsoft & Office 365, OnBase by Hyland, Other Products & Solutions, Perceptive Content / ImageNow, Professional Services|Tags: IT & Technical Architecture, Process Intelligence / Process Automation, Strategic Planning, Webinar|, Michael Hopkins2020-12-04T15:22:56+00:00Categories: Blog, Brainware, High Fives & Go-Lives, Perceptive Content / ImageNow|Tags: Accounts Payable & Invoice Processing Automation, Case Study, Process Intelligence / Process Automation, Reporting / Analytics / Data Science|, Michael Hopkins2021-08-04T22:49:10+00:00Categories: Blog, Kofax Intelligent Automation, Robotic Process Automation, Software & Community Updates|Tags: Artificial Intelligence & Machine Learning, Intelligent Automation, Kofax RPA / Robotic Process Automation, Process Intelligence / Process Automation, Upgrades & Migrations|, RPI Consultants2020-12-17T22:17:28+00:00Categories: Knowledge Base, Yoga Flexible Software|Tags: Digital Forms / eForms, Global Human Resources / GHR, Human Capital Management / HCM, Human Resources / HR, Product Demo, Yoga Flexible Software, Yoga Forms|, RPI Consultants2020-12-16T20:42:54+00:00Categories: Infor CloudSuite & Lawson, Knowledge Base, Yoga Flexible Software|Tags: Digital Forms / eForms, Global Human Resources / GHR, Human Resources / HR, Webinar, Yoga Forms|, RPI Consultants2020-12-17T22:38:39+00:00Categories: Knowledge Base, Other Products & Solutions, Yoga Flexible Software|Tags: Document Imaging & Enterprise Content Management, Yoga Capture, Yoga Connect, Yoga Docs, Yoga Flexible Software|, Michael Hopkins2020-10-20T15:14:51+00:00Categories: Knowledge Base, Microsoft & Office 365|Tags: Microsoft Flow / Power Automate, Office Hours, Process Intelligence / Process Automation|, Michael Hopkins2020-10-20T15:52:12+00:00Categories: Knowledge Base, Kofax Intelligent Automation|Tags: Accounts Payable & Invoice Processing Automation, Kofax Process Director, SAP|, RPI brought in senior people that our folks related to and were able to work with easily. features quick how-tos, hot topics and answers to your most-asked Nursing Workforce, Staffing/Scheduling, Productivity, Data Analysis & FTE budget subject matter expert. Yeah, so we do have a question and definitely everyone please feel free to send in questions as you think of them through the use of the questions box. So, yeah of course, please come see us at inspire. Then click the "Manage" button. So, actually a good use case is the new FCC that file conversion component. Perceptive Content (formerly ImageNow) is a document management system developed by Lexmark and was acquired by Hyland. The following procedure is intended for technical support staff. You can select any or all and then just click apply and okay and then you will have a nice little display here showing all your various queues and how many documents are idle, working, et cetera. Perceptive Content is a scalable content services platform that manages the entire content lifecycle, from capture to disposition. I dont think having any other consulting team on the project would have been able to provide us as much knowledge as RPI has been able to. Assign request to Svitlana - need to re-install ImageNow printer. Buffalo, NY 14210, Phoenix Office exclusive vlog for Perceptive Content customers Upon completion of the Windows Update, restart the computer. Put a check next to Display TWAIN property dialog at scan time . So, instead of a queue that that person has to navigate to, they will just have to open the document with basically the task there. So, well take a screenshot of that form itself and that will become a page within the document itself. Login to the Perceptive Content Desktop application. Services (2) Perceptive Content - Issues and Requests (New, Modified, Delete) Request new, modifications, or report issues with logging in, archival, document types, workflow, scripts, linking, scanners, or report issues with the Perceptive Content application. You can also route out of, from this area here you can route to different workflow processes as well. To resolve the issue if there are traces of old versions of Adobe on the local computer, install the Adobe PDF Handler. Alex Lindsey: AppsAnywhere Troubleshooting: AppsAnywhere Opens with . Note that the name of the software is now Perceptive Content, some windows in the program may still list ImageNow in the title bar of the window. So, as we roll into other workflow type items were going to talk a little bit about kind of, the routing rules. We have a name for her the Annetrack. The . And you can kinda see how that image will render. Id be happy to have it. Select your scanning profile, then click Modify . Convert paper documents to electronic equivalents, eliminating storage needs and reducing paper consumption. With Perceptive Content, you can: Convert paper documents to electronic equivalents, eliminating storage needs and reducing paper consumption. This open, team-based approach gives each customer and project the cumulative value of our entire teams knowledge and experience. Alex Lindsey: Hours: . board. So, theres a number of ways to do approvals within workflow particularly and with tasks as well. So, if you set up an exception type workflow thats outside of your existing one you can basically set up this queue here to route to that particular process and that particular queue. Jeff Jones: Lets go back. Follow us online for faster access to announcements, knowledge base updates, and upcoming events! You will need to log into the Perceptive Content desktop client and repeat Steps 1 to 5 above. Manage and improve your unique business processes with workflows. Need assistance with an IT@Cornell service. That should take care of it automatically. If you have more than one ImageNow Printer capture profile configured, the ImageNow Print dialog box displays. We look for diverse strengths and abilities, a passion for excellent client service, and an entrepreneurial drive to get the job done. 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