customer service representative ii job description

The Customer Service Representative II works under moderate supervision. Full-Time. . Solenis is proud to be an Equal Opportunity Affirmative Action Employer. Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. customer care specialist. Conduent will not request money or your banking or credit card information (Business to business customer service- not restaurant, consumer call center, etc) Shift Hours of Operation: M - F 8:00am - 5:00pm. Listed on 2022-11-04. Typically reports to a supervisor. The County of Riverside's Department of Public Social Services (DPSS) Technical Support Services - Assets Management Unit, seeks a vacancy for Customer Support Representative II who will be assigned to Riverside, CA.The incumbent will be responsible for providing effective and efficient dispatching services to Riverside County Technicians. Do Work-at-Home Jobs Pay Less Than Office Jobs? They promote keep track of shipments to ensure that they will be delivered on time. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Being a Customer Service Representative II analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. How will you make an impact? CSR 2 will be a key member of the call center team and will . Get Salary Data on All Global Processing and logging incoming calls into the CRM system. The following is a full job description for Customer Service Representative II. pso. Customer Service Representatives typically work for corporations as a part of the customer service department. Data entry and research as required to troubleshoot customer problems. For Foundation Care Only: Ability to complete Missouri Registered Pharmacy Tech application on 1st day of hire to obtain non-restricted Missouri Registered Pharmacy Tech within 30 days of hire OR Active Missouri Registered Pharmacy Tech license. member service representative. $16 to $17 Hourly Full-Time Description Position at Sensaria Job Description Overview: Customer Service Representative II We are seeking an energetic and professional Customer Service Representative II to support our Sensaria division which creates custom wall art from digital images. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible. Listen actively and have excellent phone contact managing skills. Categories:Call Center I acknowledge and agree that all links to external sources are provided purely as a courtesy to me as a website user or visitor. They arrange meetings with clients, suggest suitable financial products or services based on clients' financial goals, and ensure that clients are satisfied with their purchases. French is required. Full Time Customer Service/Care Representative I, II, III (Remote - must be located within 50 miles of Indianapolis, IN) Customer Service role: As a Customer Care Representative, you will act as a trusted advisor and educator on health care related inquires. We are looking for a Customer Service Representative with strong customer service soft . US-DE-Wilmington. Description Responsibilities The Customer Service Representative - Level 2 (CSR2) executes the transactional workload to process the Intermodal trucking community through the Intermodal Gateway. Description (On-Site in Denver, CO) This position will require you to work in a regularSee this and similar jobs on LinkedIn. LOCATION: Various, Delaware. Customer Service Specialist Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Chester, United Kingdom. DISCLAIMER: By using or accessing this website, I agree to its Terms of Use and all other Policies. Should Some Employees Be Allowed to Start Work Late? The link to this job was copied to your clipboard. Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Henry Ford Health System Supervisor Patient Services (Call Center Environment) Troy, MI 30d+ $41K-$57K Per Year (Glassdoor est.) An international customer service representative usually communicates with an international client. Company: Farm Bureau Financial Services. Headquartered in Wilmington, Delaware, the company has 47 manufacturing facilities strategically located around the globe and employs a team of over 6,000 professionals in 120 countries across five continents. Senior Customer Service Representative. Customer Service Representative As a Customer Service representative, you'll handle inbound customer service calls to deliver effortless, efficient and personalized experiences for all of our customers. Post this job for free . servicio al cliente. About Salary.com | Salary Wizard is a registered trademark To be a Customer Service Representative II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. FIS Product Support Representative Brown Deer, WI 19d $42K-$59K Per Year (Glassdoor est.) Performs routine (journey-level) customer service work. Job Posting: JC224681154. Conduent and Conduent Agile Star are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries. As an Account Management Specialist for North America, you will be responsible for processing orders for customers and/or sales team. Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. The average customer service representative job description intro is about 115 words The responsibilities section contains an average of 9 bullets points The requirements section contains an average of 7 bullets points Customer Service Representative Description Example 1 Full Job Description Posted On: Sep 25, 2022. Six months experience as a Customer Service Representative or previous Call Center, Healthcare or insurance experience. A customer service representative resume should highlight your experience with mutli-tasking, problem solving and communicating effectively when working with a diverse group of customers. Neither the state, nor the state labor agency are responsible for or endorse in any way any materials, information, goods, or services available through third-party linked sites, any privacy policies, or any other practices of such sites. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Customer service representative job description The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. The representative should act responsibly while handling customer complaints. Call Center Customer Service Representative jobs. Special Offer Build a Customer Service Representative Job Description What does a Customer Service Representative do? Your session will expire in 120 seconds. Remote Monday and Fridays if contractor chooses to once they are trained. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the Submit button at the bottom of the form. There will be process guides to follow. Job Description. R0009319. Fills out necessary paperwork associated with each transaction. State Classification Job Description Customer Service Representative I Class Code: 0132 Salary Group . Must have a Manufacturing background. REQNUMBER: . Customer Service Representative II responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Customer Service Representative II. Applications accepted from: ALL PERSONS INTERESTEDSection: Support Services Branch / Transportation and Drainage OperationsReporting Location: 611 Walker, Garden Floor Workdays & Hours: *Subject to changeDESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONSHouston Public Works is seeking a Customer Service Representative III for TDO's Support Service Branch. Solenis is a leading global producer of specialty chemicals, focused on delivering sustainable solutions for water-intensive industries, including the pulp, packaging paper and board, tissue and towel, oil and gas . Description JOB FUNCTION/ PURPOSE The Customer Service Representative II is responsible for handling and processing incoming calls and requests from customers. Responsibilities for Customer Service Representative Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion Document all inquires, requests, resolutions, and follow-up tasks Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines Work involves providing external . Must have a high school diploma or general education degree (GED). They help customers order and return products and assist them in assembling or repairing products by offering advice. FIS Client Services Representative II Little Rock, AR 30d+ $35K-$45K Per Year (Glassdoor est.) Skilled in customer service, verbal communication over the phone. Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development. For those using Google Chrome or Mozilla Firefox please download the form first: IF YOU HAVE ANY CONCERNS ABOUT COMMUNICATIONS FROM RECRUITERS CLAIMING TO BE FROM CONDUENT, PLEASE DONT HESITATE TO VERIFY BY CONTACTING CONDUENT HR AT: Conduent, Inc. All rights reserved. If after reading this page you determine that Customer Service Representative II is not the position you are looking for, you may want to try one of these similar titles: Requirements and Responsibilities For Customer Service Representative II. You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. $34K-$44K Per Year (Glassdoor est.) Hours: 8-5pm. Sign In. Countries. Continue to stay logged-in or Log Out. Typically reports to a supervisor. Job Family: Customer Care Type: Part time; Date Posted: Sep 16, 2022 Req #: 0166695; Description (On-Site in Denver, CO) This position will require you to work in a . Sample responsibilities for this position include: Analyze statistics and provide management team with KPI's that will assist with efficiency, scheduling Run reports as assigned. Responsibilities are within the Customer Support / Operations Function as a generalist or in . | 2022 Salary.com. Conduent only uses @conduent.com for email communications Overview. Job in Burlington - Chittenden County - VT Vermont - USA , 05401. Full Time position. Customer Service Representative II. The ability to convey complex information in clear and concise terms to ensure customer understanding. Customer Service Representative II. In addition to responsibilities that are unique to your company, the following are some of the more common responsibilities for customer service representatives: Listen to customers' concerns,. Works under moderate supervision. Post a Job Location: Start New Search: bank manager. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. They focus on answering customer queries in the best possible way. The company's product portfolio includes a broad array of water treatment chemistries, process aids and functional additives, as well as state-of-the-art monitoring and control systems. Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at 1-888-756-2701. Continue to stay logged-in or Log Out. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. Most Popular Cities for Customer Service Representative II. Learn about the key requirements, duties, responsibilities, and skills that should be in an insurance customer service representative job description. Updated On: Oct 21 . At the top of every customer service job description include: your job title, company name and location, dates worked. Bilingual Customer Service Representative jobs. You will be the liaison between the customer and/or sales team and the plant/warehouses for order confirmations and delay of orders. Job Description. Make each entry easy to read and clear. bank security. Being a Customer Service Representative III analyzes a customer's service needs and refers to other service or technical departments for follow up or additional information as needed. RESPONSIBILITIES Takes, prepares, tracks and expedites customer orders and inquiries by phone and in person. Requires a high school diploma or equivalent and 0-3 years of experience in . Training will be a combination of virtual (on Microsoft Teams with screen share) and in person. Effective and accurate written and verbal communication skills. Job specializations: Customer Service/Help Desk. Identifying customer needs. Identify customer needs to ensure the customer is provided complete and accurate information. 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Should be proficient in understanding the working of a call center environment. More than 2 years of experience in a similar role is required. Typically requires a high school diploma or equivalent. click here to access or download the form, click here to access Conduents ADAAA Accommodation Policy. Req ID: 2022-71170. Requirements and Responsibilities For Customer Service Representative II Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Liaising with colleagues or managers to find the best solutions to customers' issues. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. Location(s): Harrisburg, PA, US Education/Experience: High school diploma or equivalent. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the Submit button at the bottom of the form. Customer Service Rep. Job Description & How to Apply Below. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. customer care representative. Full Time position. Anthem, Inc. is now hiring a Part Time On-Site Customer Service / Care Representative I, II, III in Denver, CO. View job listing details and apply now. Conduent will not ask you purchase equipment to start working. Customer Service Phone (760) 391-9600 Uses a customer relationship application or database to record activities and research product information. Office Hours Monday thru Friday 8:00 a.m. to 4:00 p.m. Main Phone Numbers Phone (760) 398-2651 Fax (760) 398-3711. Process required transactions via mainframe or web-based applications. Will be working in office 3-5 days a week. Customer Service Representative II Integrated Resources, Inc ( IRI ) Franklin, MA 1 hour ago Be among the first 25 applicants Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Search Jobs. Job Description: Location: Onsite in Franklin, MA with a possibility of turning into Hybrid. Customer Service & Call Center Careers? Workday Req Number. Partnerships | List your customer service job description in the reverse-chronological order. Respond to driver license or motor vehicle related customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems. Client Relationship & Advisor; Customer Service. You may also click here to access Conduents ADAAA Accommodation Policy. Inbound Customer Service Representative Skills and Qualification: A high school diploma is required. Uses a customer relationship application or database to record activities and research product information. The primary responsibilities consist of handling telephone calls, sales rep inquiries, processing international and domestic orders, change requests, & responding to customer inquiries on all orders. TITLE: Customer Service Representative II. Communicate effectively in a warm and empathetic manner. at Solenis, LLC in Wilmington, Delaware, United States, Customer Service Representative IIJob Locations, US-DE-WilmingtonWorkday Req NumberR0009319# of Openings1Overview. Minimum of High School Diploma; Bachelor's Degree preferredMust have a minimum of two or more years of employment during or post educationSAP knowledge a plus, skilled in Outlook and ExcelAt Solenis, we understand that our greatest asset is our people. Job Locations. The Mission of Idaho Correctional Industries (ICI) is teaching and strengthening work and life skills to minimum and medium security residents to prepare them for a successful transition into society. Must be able to clear a criminal background check. Location: Wichita, KS 67202. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Job in Urbandale - Polk County - IA Iowa - USA , 50398. Additionally, Customer Service Representative II typically requires a high school diploma or equivalent. at Centene Corporation in Dover, Delaware, United States. Location: Wichita, KS 67220. CUSTOMER SERVICE REPRESENTATIVE II 0132 A11 $26,332 - $41,355 . Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Your session will expire in 120 seconds. Posted 8:56:54 AM. As a diversified, national organization, youll have access to competitive benefits including a fresh perspective on workplace flexibility. Provides updates to other internal teams on customer needs and factors that contribute to customer satisfaction. Resolving phone, walk-in, mail, fax, and email customer inquiries. Responsibilities for insurance customer service representative Processes daily internal & external mailbox inquiries Identify and analyze customer needs to ensure high customer satisfaction, growth and retention of business Maintains accurate data in appropriate systems in order to reflect account activity Job specializations: Customer Service/Help Desk. Claims processing, billing and/or coding experience preferred. Neither the state, nor the state labor agency are responsible for or endorse in any way any materials, information, goods, or services available through third-party linked sites, any privacy policies, or any other practices of such sites. You will also complete returns, invoice corrections, answering all questions in regard to orders, and completing all customer's requests for Solenis North America. Navy Federal Credit Union employs Member Service Representative II - Contact Center Operations (Fraud) at their Winchester, VA. . Salary: As a Customer Service Representative (CSR) II at Dow Aero, your duties will require confidentiality, initiative, sound decision-making, independent judgment, and the ability to escalate serious or unique problems promptly to superiors. A customer service representative provides a helping hand to customers by providing them all relevant information related to products and services. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team. 148,004 open jobs. In this role, you will provide top notch customer service by handling telephone, e-mail, and website inquiries from our valued customers. I acknowledge and agree that the Terms of Use and all other Policies for this Website are available to me, and I have read the, DE Office of Occupational & Labor Market Info.

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