ticketswap refund policy

The time at which Seller can expect the Payment on his bank account can be viewed. Buyer is only allowed to re-sell the e-ticket using the TicketSwap account used to purchase the e-ticket. Ticketswap is described as 'A safe place where people buy and sell e-tickets' and is an app in the business & commerce category. In some countries, (maximum price) restrictions apply to online offering or reselling e-tickets. Did you order tickets through Ticketswap, and has the event been canceled? Purchase agreement: Between the "Seller" and "Buyer" of a ticket a Purchase Agreement is concluded. TicketSwap processes the personal information provided by you only in order to allow the use of the Platformservice and to communicate with you in this respect. The Syracuse . Returns are worth getting right. The bank account must be located in one of the countries listed, . Scanned e-tickets, photos of e-tickets or amended files are not allowed. A simple and fair-priced marketplace for fans to buy and sell tickets for events, concerts, festivals, etc. Much . TicketSwap Local reserves the right to adjust the information about an offered e-ticket to the information set out on the uploaded e-ticket. Besides just being as fast as you can there is also a bit of luck. Seller is obliged to destroy all duplicates of the sold e-ticket. TicketSwap Local is not liable for the consequences of (any) inaccuracies with respect to the Platformservice, the Platform or the e-ticket. For more information: see the. We've verified that the organization TicketSwap controls the domain: www.ticketswap.com; Learn more about verified organizations. This document can be used for any individual or . The purchase agreement therefore includes an irrevocable third party clause for the benefit of TicketSwap Local, which enables TicketSwap Local to demand compliance with the purchase agreement, dissolve the purchase agreement or annul the purchase agreement if Buyer or Seller has not fulfilled the conditions of the Ticket Agreement. By using TicketSwap, you therefore agree to be bound by the. By entering into this Ticket Agreement Seller instructs Stripe to deduct this amount from the Sales Price received and transfer this to TicketSwap Local. Much . Similar Sellers are understood to be Sellers who share the same or similar personal information as Seller. Method 2: Go to Settings and click on General then click on "iPhone Storage". Note: It is not guaranteed that Ticketswap will be able to help you with a refund. In the event that an e-ticket is sold for more than 120% of the original price (including service fees), TicketSwap Local reserves the right to reverse the Sale or settle the amount above 120% of the original price (including service fees) and transfer the reversed or settled amount to the Buyer via Stripe. Cost and Price: Seller himself determines the selling price of each e-ticket that he offers on the Platform (the "Sales Price") taking into consideration that this price may not be higher than 120% of the original price (including service fees) of the e-ticket. : On some of our pages we present video content which is provided by YouTube, through the YouTube API Services. These need to be original copies of your identification document and cannot be altered (e.g. If you receive a refund this will always be on the bank account you used to make the initial purchase. The secure, fair-priced ticket marketplace for fans. Seller is obliged to destroy all duplicates of the sold e-ticket. TicketSwap Profile and History . By agreeing to this Platform Agreement or continuing to operate as a Seller on TicketSwap you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. If the ticketing company is not offering any refund, theres unfortunately also no possibility to request a refund from your seller on TicketSwap. Through partnerships with organizations and ticket providers, we offer Secure Swap tickets which are 100% valid. Liability: TicketSwap is not liable for any damage you may suffer as a result of your use of the Platformservice or the Platform, such as losses incurred by Buyer or Seller as a result of Change of an event (also refer to Changes of the Event), unless such damage has been caused by intent, gross negligence or deliberate recklessness. On the Platform Agreement and the Ticket Agreement, exclusively Dutch law applies. In the case of non-compliance, we retain the right to keep your (relevant) data and information in our records for future reference. If you offer a (new) e-ticket for sale or purchase and the Ticket Agreement has changed, you are required to consent to the most recent version of this Ticket Agreement. Last but not least Thanks to the amazing customer service team who are always there for you with a solution to make you happy. Curate this topic Add this topic to your repo To associate your repository with the ticketswap topic, visit your repo's landing page and select "manage topics . Buyer and Seller are obliged to cooperate with the decision of TicketSwap Local. In addition, Buyer pays 3% for the payment processing costs (including VAT). A Secure Swap e-ticket can be recognized by the Secure Swap logo. 4 reviews. TicketSwap said the funding, courtesy of venture builder Million Monkeys, will allow it to offer its users more opportunities to discover new events, stay up-to-date with ticket sales and information, and alerts when tickets become available. Contact TicketSwap - Buy, Sell Tickets. I was able to snatch tickets for all the days. TicketSwap Local charges VAT on the Service Fee/transaction for the Buyer and on the mediation costs for the Seller. As a condition for the use of the Platform Service, you agree not to offer any information, data or content through the Platform that may infringe any law or regulation. The latest conversations about Tech Join the conversation on Tech 1y a If repayment has not been made within 14 days, TicketSwap Local reserves itself the right to assist Buyer in using a debt collection agency to facilitate the repayment. Upon purchase, a final agreement between the Seller and the Buyer has been concluded. Seller should be up to date about limitations (e.g. . With Zappos, you have a whole year to return an unused product. Buy and sell tickets for events in Dublin on TicketSwap. As soon as possible after sale and delivery of the e-ticket, Stripe transfers the agreed Sales Price minus the Service Fees (the Payment) to Seller. All additional fees from the debt collection agency are for the account of Seller. This amount is maximized by the amount Seller has received for selling the e-ticket on Platform to Buyer. After the event has taken place, you will receive an email from us (see below), prompting you to report whether the ticket worked or not. The safest place to buy & sell tickets for festivals, concerts, club nights and theatre shows. If your event has significantly changed then there will be and option to request a refund here. VAT) ("Service Fees") to TicketSwap Local. Seller must verify whether the e-ticket is indicated as sold on the Platform. The articles under the heading "Ticket Agreement are not applicable to TicketSwap. A Seller who at any time by himself, or in conjunction with Similar Sellers, has sold for more than EUR 800.00 on e-tickets or offers for sale for events that have not yet taken place (hereinafter: "Uncertain Value"), will not be paid until in all reasonableness it has been established that the e-tickets have proven to be valid and Buyer has been able to access the event. This results in a ban from our platform, until theyve paid back the money they owe you. Benefits of AWS Rapid, automatic scaling No-maintenance database Flexibility Transparency AWS Services Used TicketSwap Local is not liable for any Price Differences arising from this. As TicketSwap is primarily a peer-to-peer platform intended for personal use, European Consumer laws do not apply to the Ticket Agreement. TicketSwap is the safest place to buy and sell tickets. The file must be the original digital version supplied by the ticket provider. Amsterdam, Netherlands Area. will not check, scan or test the vulnerability of the Platform or any other related system or network, or act in breach of any security or authentication. Anything that has to do with your account, your data and the technique is set out in that agreement. Buyer is only allowed to re-sell the e-ticket using the TicketSwap account used to purchase the e-ticket. All tickets are strictly non-refundable unless the event has significantly changed. : EU Consumer protection rules only apply in business-to-consumer relations and not when buying from another consumer (peer-to-peer). Coupons for 3,75% Cash Back Referral codes for 3,75% Commission Updated: Oct 29, 2022. Anything that has to do with your account, your data and the technique is set out in that agreement. TicketSwap is the safest place to buy and sell tickets. If TicketSwap suspects that you do not comply with the Platform Agreement, TicketSwap may (permanently) deny you access to the Platform and to the Platformservice with immediate effect. The bank account must be located in one of the countries listed here. Buyer and seller are each individually responsible to take notice of these terms, conditions or rules. If they are still not answering, you have the option to report them. Abuse: As a condition for the use of the Platform Service, you agree not to offer any information, data or content through the Platform that may infringe any law or regulation. Secure Swap e-tickets are, in principle, always valid for the desired event. However, due to current incoming volumes, this may be a bit longer than we are hoping for. VAT: The VAT on the e-tickets sold through the Platform by Seller must have been paid on the original e-ticket before Seller offers the e-ticket for sale. This is why we would like to ask you to follow one of the following methods, rather than contacting us through our standard support channels. Such information shall in all cases include the name of the event, the price and the personal bank account of Seller. Last but not least Thanks to the amazing customer service team who are always there for you with a solution to make you happy. I cannot get through to any customer service (and I've really tried) and it's been 8 days now since I requested help, with no . When your tickets are sold, we will send you a text and an email. In summary it's great working at TicketSwap because it's a product that everyone knows and loves in The Netherlands, and being part of its plan to world domination is super exciting. Home. * if you detect any security vulnerabilities please go to this page. Ticketswap made my ADE 2022 experience an amazing one . The funding enables TicketSwap to accelerate growth, expand into new markets and optimally position the company for the reopening of various live event markets across Europe and beyond; Kempen & Co's Tech & FinTech team acted as financial adviser to TicketSwap and its founders on the funding round. It can happen that the Compensation from the organizer differs from the amount Buyer has paid for the e-ticket on the Platform. While we can't manage any accommodation arrangements, Tixel can help get any unneeded General Admission festival tickets into the hands of other fans. Scripts, (partially) automated programs or other methods to gain priority on purchases are not permitted and may lead to a (permanent) blockage of the User. If the e-ticket appears to be invalid, TicketSwap Local will bring Seller and Buyer together in a moderated chat discussion in order to seek a solution in good consultation. In case you bought a Secure Swap ticket (recognizable by your own name on the ticket), we will send you a detailed email with the correct information for your event. This is because the refund policy may differ between partners. Find answers to frequently asked questions, such as . Scanned e-tickets, photos of e-tickets or amended files are not allowed. Although TicketSwap takes as many measures as possible to ensure a safe and proper functioning Platform, she cannot guarantee the accuracy of the Platformservice or the content of the Platform. In case the seller is not responding, you have the possibility to send them notifications and request us to call them. prove to be invalid. Easy & fast After you have placed your listing, there is nothing else to worry about. If the e-ticket is sold to Buyer, Seller is required to refund Buyer. Uploading [upload] e-tickets: As Seller you can offer an e-ticket for sale on the Platform by uploading a file of the e-ticket. Affiliate FAQ. A retailer's returns solution plays a significant role in the way customers perceive the brand. TicketSwap is the safest way to buy and sell tickets for all types of events! I searched for tickets for a play for a particular date, two tickets came up, I bought them, and they turned out to have been for a month before - as in the date was a month in the past. 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