), Be part of a team that launches new or first to market digital capabilities that benefit our customers, Develop and maintain the product roadmap/pipeline, gaining input from various stakeholders, Work with 3rd party vendors/ partners to enhance product offering, Work with cross-functional partners to strengthen product controls, compliance, and risk environment, Innovative, forward thinker with strong communications skills required, Demonstrated ability to manage multiple initiatives to completion under concurrent, rigorous, and regulatory deadlines in a fast-paced dynamic environment, Ability to develop and communicate product development business cases using financial models, Passion about digital product and industry, Responsible for day to day management of the Chase Online and Mobile Products and Services that impact Business Banking customers, Representing and leading the needs of Business Banking customers and banking team within digital system development and projects along with any product and policy changes, Strategic product development and developing integrated experience for business specific services like Fraud Protection, ACH Payments, ACH Collections, and Basic Payroll within the Digital platform, 8+ years of product management experience or diverse project management experience, 2+ years of retail/commercial banking experience, 2+ years of experience with payment products: Wires, Fraud Protection, ACH, Billpay, Merchant Processing, and Payroll, 2+ years of experience with Business Banking customers ($0-$20 million in sales revenue), Ability to understand the needs of Business Banking customers and the banking teams that support these customers, Demonstrated ability to develop and motivate others, Undergraduate degree with business related coursework, Assist in driving the enterprise mobile strategy, and business case development, Accountable for solution design, feature prioritization and delivery of capabilities to competitively enhance Anthems mobile app, Oversee development and maintenance of products as needed, Prioritizes requirements, defects, and other work items for the technical teams, Conduct market research to determine ways to competitively enhance product capabilities, Work with user experience team to understand results from usability studies and evaluate integration opportunities, Evaluate how variations in the product design can impact its overall effectiveness, Oscillate between strategic planning through execution to launch, Use market and stakeholder feedback, consumer research, web analytics, and regulatory standards to determine the strategies and approaches necessary to deliver compliant solutions that increase member satisfaction and drive improved health care outcomes, Manages requirements dependencies with other teams, negotiating and reprioritizing as appropriate, Define key performance metrics and utilize analysis of web analytics and other data and research to monitor performance and influence the mobile product strategy/roadmap, Be a subject matter expert in mobile enterprise solutions, competitive and market trends, and organizational business needs, Minimum 3-5 years experience working in a scaled agile framework development environment, Minimum 5-7 years experience in mobile application strategy and Product Manager / Owner role, Knowledge, experience, and proficiency in Product Owner/Management standards and practices (Agile, Scrum, Pragmatic Marketing), Expertise in various agile software development tools such as Jira and Confluence, Prior B2C or direct to consumer experience in digital is preferred, Expertise in business case development, agile development methodology, collaborating with business and technical teams, Experience working in a virtual matrix environment with cross functional teams in areas such as operations, IT, finance, product, and legal, 5 years of digital product management experience, Experience leading products related to web/online/ecommerce, 1 Responsible to deliver the GTS revenue targets to meet the overall GTS business objectives, 2 Support local and regional Channel & Digital initiatives, 3 Work with the relevant stakeholders and product team to deliver the required enhancements to maintain our product competitiveness in local market, 4 Work with relevant stakeholders to ensure a smooth delivery of Channel & Digital solutions, 5 Work with the RM/Sales to distribute Channel/Digital products and support to translate the qualified opportunities into a win mandate, 6 Arrange product training and sharing session to relevant stakeholders on a regular base, 7 Conduct survey on product capabilities to hear customer feedback, 8 Maintain the required internal MIS to track Channel & Digital product utilization; maintain the required information reporting to fulfill regulatory requirement, 2 With basic knowledge of current digital trend in banking business, 3 Strong product and project management skill, familiar with product life cycle and new product launch process, 4 At least 2 years of relevant experience, 5 Master Degree/University Degree education level, preferable majored in Computer Science & Technology / Software Engineering / Economics / Finance, 6 Good command of English with the ability to read/write/speak, CET6 or above, 7 Systematic, objective and process driven. It's working wonderfully. Your password needs to be between 6 and 50 characters long, and must contain at least 1 letter and 1 number. Use our free resume checker to get expert feedback on your resume. Thank you for the LinkedIn checklist! Objectives of this role. I had a clear uptick in responses after using your template. All rights reserved. It looks like your password is incorrect. This resource is only available until Nov 06, 2022. Communicated with field representatives to provide important information on identified product issues. Do you get frustrated with poorly run processes and secretly wish you could redesign them? to improve cross-channel customer experiences and drive successful execution, Be the expert on digital customer experience by mastering product functionality, constraints, business process, value, customer profile, and industry domain, Provide thought leadership in the Digital space and help internal partners and clients solve problems through domain expertise. This applicant, for example, does this by including Agile methodologies in their tools section. It looks like your password is incorrect. ), Experience creating information architecture documentation, Experience creating websites with html, css, javascript, php a plus, Possesses/Demonstrates detailed understanding of the product(s) and it's current and future state roadmaps, Creates PMRD (Product Marketing Requirements Document) which is used to source and drive the overall Go To Market (GTM) plan for the product launch, Develops and manages cross functional GTM plan working with external channels and LOBs to execute, Demonstrates understanding of operational teams change management processes being the single point of contact for those team on operational readiness deliverables (CMP/RCR processes), Partners with product and design to develop product positioning and messaging to enable consistent messaging across branches, call centers, marketing, and communication, Manages atonement communication strategy definition and execution with LOB marketing teams, Conducts cross-LOB impact assessments and GTM plan socialization for new product/service launches, Partners with Branch National Sales to drive in branch sales process integration with new Digital product launches/enhancements, Ensures accuracy and timely development of content updates related to new service/product launches for Chase owned digital channels in partnership with dCE and CCB Digital Marketing, Possesses ability to identify and articulate to product teams impacts/benefits on external channels when product decisions are being made, Possesses ability to influence cross functional team without formal authority Uses sound and sophisticated methods to solve difficult problems with effective solutions; can see hidden problems; doesnt stop at the first or obvious answer; able to read and interpret complex information Reviewer and Approver for all customer facing communication and content updates related to Digital products, 5-7 years relevant Product or Product Marketing experience, Demonstrated success launching products / Product launch and lifecycle management experience, In-depth understanding of how the call centers and branches operate, In-depth understanding of LOB Marketing and Communication teams and processes, Strong verbal communication and presentations skills and ability to communicate effectively at all levels of mgmt and within a variety of business functions, Ability to lead and influence cross functional operational or line of business teams, Demonstrated ability to manage multiple initiatives to completion under concurrent, rigorous deadlines in a fast-paced dynamic environment, The digital product manager for mobile is responsible for managing product initiatives and customer experience from ideation to rollout, and the ongoing management of the product, The product manager identifies and develops new product enhancements, performs business case analysis, sells and obtains acceptance from stakeholders for the recommended enhancements, documents requirements along with its prioritization, works with the delivery team to launch the enhancement, with marketing partners to raise awareness and with finance partners to measure the business value generated, The digital product manager role requires a mastery of product management, a great instinct for developing compelling user interface and user experience that is optimized for financial products, and the technical aptitude to collaborate with the delivery team, The successful candidate will be able to understand customer expectations; industry best practices; current gaps & technical constraints; participate in developing the roadmap; drive requirements and ultimately partner with IT Delivery, Operations, enterprise teams (e.g. Resume Builder Create a Resume in Minutes with Professional Resume Templates Create a Resume in Minutes Create a Resume in Minutes Sherman Prohaska 84275 Rosenbaum Drive Detroit MI Phone +1 (555) 813 4426 Experience Philadelphia, PA Marks and Sons match, overtake, partner), Developing strategy and propositions, managing budgets, and forecasting, Create propositions that have clear USPs, have a good customer experience, are part of our integrated proposition across free and paid-for, are aligned to our qualifications strategy and meet KPIs agreed, Track, analyse and respond to competitor activity, Manage opex and capex budgets for designated services and/or market segments, Contribute to the financial and strategic planning process, in particular KPIs, budgets and resource plans for designated services, Work with colleagues across Pearson to win new business, in particular tenders that arise from apprenticeship and Sainsbury reforms that require designated digital qualifications services, Supporting customers through the lifecycle and improving customer experience, Monitor customer experience for designated services at regular points through the lifecycle (from customer satisfaction tracking and usage statistics to regular, in-depth qualitative insight), Work with colleagues (e.g. Enabled LMS access for COAF training which allowed them to centralize training materials and track training for all of their associates. Knowledge of Adobe Analytics is advantageous, Champion digital content, acquisition flow and service improvement across digital channels for wealth segment customers, Increase product or service usage for existing customers, Will have a primary channel focus (investor or intermediary) but can work effectively across channels, Will have a primary device or subject matter focus but can work effectively across devices & product areas, Source input and evidence to support digital development channel CVP, market and competitor research, digital analytics, customer experience feedback, complaints, operational data, Develop digital propositions, user stories, high level user journeys and test cases to support digital design and delivery, Work collaboratively with the UX and design teams to ensure designs meet business requirements, Work with BAs to ensure requirements are accurately incorporated into backlog and build requirements, Work with Technology to support build estimation, planning, development, testing and delivery, Proven digital experience in a customer centric environment, who can demonstrate a significant role within a proposition or change function, Passion for digital services and with an understanding of customer needs and behaviours in a digital environment, Knowledge of retail investment products and services is required, although experience from other sectors such as general retail is also valuable, Good project management, reporting, analytical skills, A solid understanding of Agile working practices and frameworks, Strong commercial awareness and prioritisation skills, being able to make informed decisions in a fast paced environment, Knowledge of latest technology and digital trends and being able to articulate these into business benefit, Good understanding of collaboration tools and techniques, An energetic and high impact individual who is comfortable operating at pace in a collegiate but demanding and results-oriented environment, Strong communications skills, works well within cross-functional teams, Develops new ideas and initiatives that improve the performance of the organization, Knowledge of and ability to utilize tools, techniques and processes for gathering and reporting data in a particular department or division of a company, Knowledge of and ability to use business models to develop and implement marketing strategies, objectives, and tactics as well as establishing a communications plan, Knowledge of and ability to utilize the processes, tools and techniques for gathering, analyzing, and communicating information about the competitive environment, Knowledge of and the ability to assess customer needs and provide solutions for them, Knowledge of and the ability to develop products and bring them into the marketplace, Think strategically and creatively how the OptumRx pharmacy digital consumer experience should work - translating a vision to processes and requirements, Navigate and influence multiple cross - functional teams in a complex, matrix work environment, Develop digital experience product feature strategies and value proposition, Manage product backlog for OptumRx member portal and mobile experience; own product implementation, Forecast revenue or savings opportunities associated with product development initiatives and programs, Influence innovation across teams to ensure aligned, cohesive progress across technology, marketing, and service operations, Serve as product subject matter expert to business and technology teams, 3 years experience working close with IT supporting the design, development, management or decommission of new, existing or acquisition consumer digital products (mobile / tablet, web), 3 years experience working with digital, call center and marketing internal and external business constituents to determine product future direction or respond to product inquiries, 3 years experience in managing product backlog within Agile delivery environment, 3 years experience in cost benefit analysis and product - feature definition business case development, 3 years experience managing direct reports, Demonstrated ability to work collaboratively and influence others, Experience leading cross - functional teams, Set the vision and direction for the new era of communication and brings magical experiences that differentiates DreamTrips App from other leading Messaging and Communication Platforms, Drives strategic annual planning and monthly tactical execution of the full release life cycle, Define strategic roadmap for the DreamTrips Application in identifying key features, scenarios and experiences that drive customer value, Oversees the design, development, and launch of new digital experiences and enhancements to existing products.
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Tel: 004 0249 562 011 | Fax: 004 0249 562 015 | Portable: +40727677305email: france@fenetres-pvc.org
