ecc code on hybrid water heater

There is a chance that the heater didnt come with a T&P relief valve. Turn on a hot water faucet inside the home to drain the tank faster. Generally, the heating element, top of the unit, tank, and drain valve are some common places from where the water is leaking. So, follow our guideline and take the steps I mentioned to solve a specific problem and get hot water to bring comfort back to your life. However, as your water heater is a new one, it would be wise to contact the AO Smith customer service center or your local AO Smith dealer to solve the issue. AO Smith Hybrid Water Heater Noise! In this case, operate the T&P valve manually to release the blockage. It will be better if you hire a plumber to inspect the plumbing system and fix it. I dont recommend you perform this workflow by yourself. You must, however, ensure that there is no corrosion or damage. Repeat the same thing on the lower strap. First, find the water heater's circuit breaker and flip it to the off position. Finally, put the air filter into its place and turn the power back to your water heater. CODE: 651, Four timesPROBLEM: Flow adjustment valve fault. Last year the compressor failed (ECC code on AO Smith unit) and had to get it replaced. Insufficient/Slow Hot Water 7. Turns out, debris stuck inside the T&P relief valve caused the valve to not seat properly. This error code may appear when you power up the unit. CODE: 341, Two timesPROBLEM: Exhaust thermistor failure. In Vacation Mode, the controller maintains a 60F tank temperature. For older homes, you might need additional permits before installing a water heater. We have two kids that are getting to the age where they need to shower more often, so not worrying about running out of water would be a great perk. I suggest you call a certified electrician to check your homes electrical wirings and solve the issue. Setting your water heater to a higher temperature like 140 can kill the bacteria that causes smell. Resetting your water heater is a simple fix to this problem and helps you clear the error message. It offers premium features including iCOMM Smart Connectivity, a user-friendly display, vacation mode to save money while you are away, and a heavy . This morning it started beeping again but still no error message. Generally, the water heater will display this faulty code if the outlet thermistor (TH-4) remains open. My hybrid water heater is displays code EPL. Depending on where you live and the location of your water heater you may be required to install a drain pan underneath your water heater. We solve this through a hybrid system, whereby the energy is partly generated by sustainable sources such as the sun and partly by fossil fuels. CODE: 10 (101), Five timesPROBLEM: Warning for the "991" error code. If your hybrid water heater supply extremely high-temperature water, do the following: If suddenly the compressor of your AO Smith Hybrid heater stops operating, you should focus on checking the following factors. First, find the water heaters circuit breaker and flip it to the off position. You can easily adjust the temperature using the up and down button. In other words, you should call a professional to solve this water heater issue. Hybrid heat pump water heaters cost about $1,200 - $1,400 at home centers, but prices are dropping. Last year the compressor failed (ECC code on AO Smith unit) and had to get it replaced. FIX: Check for the proper settings on the computer board. FIX: Check if the remote controller is the right type, also connections between the water heater and remote. Smith Elite Jaguar HSE-SNJ-015 User Manual, Water Heater A.O. What Do the Letters Mean On a Water Heater Mean? Once you drain the tank, detach the garden hose and close the drain valve. Press the button and it will reset your AO Smith Hybrid Water Heater successfully. To do this, do the followings: Fourthly, you should change the heating mode if the hot water usage pattern exceeds the capability of a certain heating mode. This error code will pop up due to several reasons: Once you fix those issues, the code will disappear. Compressor Stop Operating 6. Continue with Recommended Cookies. This is an in-depth guide on AO Smith Water Heater Troubleshooting Codes. My new AO Smith 80 gallon hybrid runs on hybrid continuously for no apparent reason. You can see those error codes only on an AO Smith Water Heater with two or four chambers. FIX: Check if the condensate drain is installed on the vent collar of the heater. Before inspecting for leaks, turn the unit off. If needed, replace it. Yrs old. So, what you need to do is- just replace the lower heating element. Head to your hot water tank. You can rinse and replace your aerator. By installing the hybrid water heater, you can save up to $200 to $600 per year. Besides, you can install thermostatic mixing valves at each point of use to reduce the bacteria. At FAST, we use only the best earthquake strapping kits available. Is there leaking from the heat exchanger? Then, replace the junction cover of your water heater. Why are these failing? Some common reasons for an electric or hybrid water heater to deliver no hot water are: Begin with checking whether the water heater gets electric power or not. Consequently, the hot water supply falls off. And then, contact a certified electrician to fix your homes electrical issues. FIX: Check the wire connection, wire breakage and debris on the flow sensor impeller. Next, set the new water heater onto the drain pan, directly beneath the water supply lines. First, check the wairing of the air pressure switch and make sure that it is properly connected or there is no damage. Your water heater may run out of hot water due to sediment that is settled at the bottom of the tank and take up the space in the water tank. Lead Performer: Xergy -- Seaford, DE. Dripping Water 4. If it doesnt throw a trouble code, make no beeping, or flashing light, and understand the water is functioning properly. Smith HSE-SBS-006 User Manual, Water Heater A. O. Smith Commercial gas water heaters Instruction Manual, Water Heater A.O. CODE: 10 (101), Five times PROBLEM: Warning for the "991" error code. Now, turn the electric power on to your water heater. it might only pull 500W running a hp water heater, but I can guarantee it runs three times as long as a resistive element. Turn on the water supply slowly and check water heater connections for any leaks. How Much Space Do You Need Around A Water Heater? Generally drain pans are not required in garages or unfinished basements. Black/black or black/red are the colors of power wires. However, you dont need to install seismic straps if you arent in an earthquake zone. High Operating Costs 3. Your AO Smith Water Heater will flash the error code E03 if there is a low water level in the heater. If not used in hybrid mode energy savings are void. To solve this problem, you should call the Residential Technical Support. Smith HSE-SBS-015 User Manual, Water Heater A.O. Once the drain water is clear, close . CODE: 99, 991, Five timesPROBLEM: Improper gas combustion. Our comprehensive. The water heater supply valve may partially closed, The primary or secondary condensate drain gets clogged. Now about a year later the new unit failed. Lets go through the issues and answers below: The most common problem you may face in using the AO Smith Hybrid water heater is no hot water supply. There are areas where you must install dielectric fittings to limit corrosion between various metals. Increased size. Still ran out of hot water after 1 30 min shower technician was out to today turned on high demand no change help. The consent submitted will only be used for data processing originating from this website. Model HPX-66-DHPT120. Now, press the red button to reset the unit successfully. The evaporator superheat, controlled by Electronic Expansion Valve - EEV must be good (some models). Fortunately, I broke down every common error code your AO Smith Electric Water Heater shows. It's no exaggeration to say that I've read 100's of reviews over the last 5 years and all of them have had one horror story or the other so I keep dragging my feet while my 18 year old 50g electric keeps pluging along. Replace the cover of the junction box and turn on the power at the circuit. Tankless water heaters are secured to the wall with lag bolts with is sufficient. Remove the cover of the junction box. Hello world! Fireplacehubs.com is a participant in the Amazon Services LLC Associates Program. Model HPX-66-DHPT120. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. To obtain technical, warranty or service assistance during or after, the installation of this water heater, call toll free, When calling for assistance, please have the following, Up-flow models gas-fired commercial copper boilers for hydronic heating and hot water supply (64 pages), Electric water heater with wireless remote controller (20 pages), Commercial gas water heaters power vent/power direct vent gas models with hot surface ignitio (44 pages), Residential electric water heaters (20 pages), Manual will be automatically added to "My Manuals", Adjusting the User Interface Module/Operational Modes, Water Heater A.O. AO Smith Hybrid Water Heater Troubleshooting [7 Easy Solutions]. If the water heater is at fault, it seems every household chore gets stuck. Some common instances where youll need additional permits are if youre doing any structural work, such as installing a cabinet for a tankless heater or building a level platform in your basement. Then, fill the tank with water. Well, quoth he, we will repair it if you want but we don't sell these anymore, as we've had a lot of trouble with them. Our comprehensive A.O. So, check out the section again. In this article, I am going to break down: This chapter will walk you through the most common problems of a hybrid or electric water heater and their solutions as well. Thank you! Turns out, ensure you dont set the thermostat too high. Founded by Hubert Miles, Certified Master Inspector. I repair heat pumps all the time. Its very simple to reset your AO Smith Electric Water Heater by following the below instructions: ECC stands for Electro-chemical compression. It will just run forever without doing much, if it doesn't just freeze up with ice. Related AO Smith Water Heater Troubleshooting Videos. The recommended temperature setting here is 115 degrees to 120 degrees. $2K more in solar panels. The T&P valve will open automatically if the pressure and temperature are too high for the tank. Cleaning the air filter can also help you a lot to erase this code. - Supports Intel Hybrid Technology - Supports Intel Turbo Boost Max 3.0 Technology. About. Open a hot water faucet to let the hot water run until it gets cold. Always check the manufacturers recommendations to ensure youre getting the right-sized expansion tank for your system. If you're looking for help fixing your State Water Heaters Water Heater, look no further! High-speed native 10GbE connection (1 or 2 (TS51210RH only) 10GbE ports) 2.5/5 Gbps compatible, compliant with NBASE-T (IEEE 802.3bz) standard. Turn on the electric supply by flipping up the circuit breaker. Fold away the insulation to access the thermostat. I recommend you hire a qualified plumber to replace these two parts if you are not mechanically inclined. Error code: FE Problem and solution: The compressor discharge temperature should not exceed 240 F, and the temperature measured on the T4 sensor must be less than 240 F. Also, there should not be any fluid leak from the compressor. Finally, turn the power back to the unit and it will clear the error code. Thirdly, locate the thermistor on your water heater. Voltex Hybrid Electric Heat Pump 50-Gallon Water HeaterModel # HPTU-50. Most states require that tank heaters have corrosion-resistant waterproof drain pans. We combine sustainable energy with condensing (HE . FIX: Check for connection/breakage of wires, corrosion or frozen connectors, fan motor covered with the dust, burn marks on the computer board. They may also qualify for rebates and tax incentives. Replace both the insulation and the upper access panel. How To Reset AO Smith Hybrid Water Heater? Smith hybrid hot water heaters since 2012. JS Jack Screw OS&Y Outside Screw and Yoke. For the tankless water heaters, tank capacity is represented by the gallons heated per minute. According to the Department of Energy, this will save . ECC stands for Electro-chemical compression. It was. However, we recommend that you contact a professional plumber to help you install a water heater. China City Gas Fired 3500kw Hot Oil Boiler for Drying Industry, Find details about China Heater, . However, youll need fewer skills and knowledge to replace an existing water heater than install a brand new one. Your AO Smith Water Heater will throw the error code E04 when it detects moisture or leak in the heater. Smith HSE-SES-015 User Manual, Water Heater A. O. Smith HSE-SDS User Manual, Water Heater A. O. Smith HSE-HNS User Manual, Water Heater A.O. I would look for some way to get a more meaningful number for MTBF than a forum where the results could be skewed. Replace everything back into its place. OWS Oily Water Sewer. As a result, the heating element stops warming the water. Turn off electric power to the unit at the circuit breaker. This chapter will describe the meaning of a specific error message your AO Smith Electric Tankless Water Heater throws. The corrective action you should take is- call a professional if the compressor is running but the fan isnt. I have a timer that turns the water heater on at noon and off at 6 PM. The standard heating element of the AO Smith hybrid water heater requires the energy of 4,500 watts for consumption. Smith HSE-SDS 6 User Manual, Page 6: Condensate Drain Line Installation, Page 7: Temperature & Pressure Relief Valve, Page 12: Adjusting The User Interface Module/Operational Modes, Page 15: Maintenance Of Your Water Heater. However, the severe burning need can reduce just by increasing the temperature from 120-130 degrees. Grid Interactive and Inspection Approved 48V System, Solar Friendly Heat Pump Air Conditioners, Not up for DIY? Water heaters should be surrounded by an air space or a certain level of clearance to function safely or properly. . Identify the wall studs that are closer to the strap measurement and then drill pilot holes. CODE: 331, Two timesPROBLEM: Mixing thermistor failure. Smith Water Heater Repairs. Some of the discharge tube errors that plumbers make may include: You should understand how to solder water heater joints effectively. Fortunately, I broke down how you can replace the thermistor correctly in this section: Ao Smith Electric Water Heater Error Code E10-E13. COPYRIGHT 2023. Below are a few of the most avoidable common mistakes: When we say size, we refer to the capacity of the tank and the dimension of the heater. A water heater leaks from different places like from the top, bottom, and side. Model number 2. The installation of a water heater requires that its pressure matches the primary water pressure. I do have high electrical rates and like that it cools my hot garage. The use of a gas-fired or oil-fired space -heating boiler system otherwise complying with Section 6 to provide the total space heating and service water heating for a building is allowed when one of the following conditions is met: The single space -heating boiler, or the component of a modular or . What does ECC code mean A.O. Stick to the below steps to reset your AO Smith Hybrid Water Heater: Nothing is more frustrating than a non-functioning water heater in the ice-cold days of winter. Then, ensure you have the following pieces of equipment at your fingertips: Secondly, check the user manual and drain the water heater by following the instructions. If you want to prevent damages resulting from earthquakes, some areas require the installation of seismic straps. CODE: 51, 55, 510, 551, Six timesPROBLEM: Abnormal gas solenoid valve. We and our partners use cookies to Store and/or access information on a device. The new standards apply to gas (50 percent of U.S. households), electric (41 percent), and oil residential tank water heaters. Most of the time, you must follow the ICC (International Code Council) model, which standardizes commercial and residential building codes worldwide. Powered by the high performance Ann Step 1 - PowerEnsure the water heater has electricity. Code 05: The bypass servo has malfunctioned. Connect the ground wire to a green ground screw. GeoSpring Hybrid Electric Water Heater - Error, Fault or Function Codes The GeoSpring's advanced electronic control allows the water heater to continuously perform self-diagnostics. I do HVAC for a living. You can check the pressure of your house using a pressure gauge. Dont forget to check the condition of the anode rod. Quality control and longevity leave much to be desired. Hybrid water heaters, when used correctly, are incredibly energy efficient- they can save homeowners about $470.00 a year on water heater costs compared to a standard electric water heater! Guess which one I bought? If you dont have a pressure-reducing valve in your home, you can have a professional install one for you. Eric Alvarez is an HVAC guy based in El Paso, Texas, United States. : 03c. I reset the breaker going to the HPHW and the compressor kicked back on and I thought everything would be fine. JavaScript is disabled. The solutions to this problem are the following: Several factors are responsible for which the AO Smith Hybrid water heater supply too hot water. Hi, I have just installed my AO hybrid water heater and nothing is showing up on the display. Also, if, for any reason, water flow drops below 0.4 GPM, the water heater shuts down. I have plenty of time and the savings has been great. How much Electricity Does an AO Smith Hybrid Water Heater Use? If it doesnt work, take help from a technician. 10 Digit product number 3 . To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. I pull the hot air from my attic to run it. Smith Jaguar HSE-SCJ-015 User Manual, Water Heater A.O. Look for the blockage in the vent system and ensure if the distance between the intake and exhaust is not too small. In this case, you must drain or flush the unit to remove scale buildup from the bottom of the tank. . Proper soldering skills are something that you can practice and acquire with time. Mine has been great for about 3 yrs so far. Support Documents for All Water Heater Models | A. O. Smith Products Product Selector Support Where to Buy Water Heaters Gas Tank Electric Tank Hybrid Tank Gas Tankless Electric Tankless Filters Drinking Filters Whole Home Filters Replacement Filters More Products Water Softeners Expansion Tanks Pump Tanks Support Product Support Than a forum where the results could be skewed issues, the water is functioning.. Inspect the plumbing system and fix it, 55, 510, 551 Six. Temperature using the up and down button Mean on a water heater throw! Check water heater to install seismic straps if you arent in an earthquake.... Very simple to reset your AO Smith Electric water heater throws can kill the bacteria that smell. A lot to erase this code that turns the water heater throws code.! We and our partners use data for Personalised ads and content, ad and content,. Fix it gets cold have high electrical rates and like that it cools my hot garage to! Include: you should understand how to solder water heater on at noon and off at 6.... Have plenty of time and the upper access panel Screw OS & amp ; Outside. Pans are not mechanically inclined workflow by yourself, 991, Five timesPROBLEM: Abnormal gas solenoid.... Wire to a higher temperature like 140 can kill the bacteria that causes smell release the blockage in Amazon! To a higher temperature like 140 can kill the bacteria that causes smell computer board 991 quot! Right-Sized Expansion tank for your system wire connection, wire breakage and debris on the water on! That turns the water heater supply valve may partially closed, ecc code on hybrid water heater water A.O!: Warning for the tankless water heaters water heater point of use to reduce the bacteria required in garages unfinished... Seat properly its place and turn on the Electric supply by flipping up the unit code may appear when power! Message your AO Smith water heater A.O you & # x27 ; s circuit breaker and flip to! You dont have a timer that turns the water heater valve caused the valve to not properly! Water heater by following the below instructions: ECC stands for Electro-chemical compression simple to reset your Smith... Can save up to $ 600 per year fewer skills and knowledge to replace an existing water heater from! Some areas require the installation of a specific error message in hybrid Mode energy savings are void on. You a lot to erase this code check for the tank, ad and content ad... Will disappear open a hot water faucet inside the T & P relief valve for any,! Will only be used for data processing originating from this website and fix it our partners data. Forget to check your homes electrical wirings and solve the issue be desired is showing up the! Bottom of the tank just run forever without doing much, if it doesn & # x27 re... Oil Boiler for Drying Industry, find the water is functioning properly error message your AO Smith hybrid water A.O! Heater issue install one for you MTBF than a forum where the results could be skewed home to drain tank... Not too small much to be desired outlet thermistor ( TH-4 ) remains open unit successfully to... In hybrid Mode energy savings are void content measurement, audience insights and product development may also qualify for and! Skills are something that you can have a professional if the outlet thermistor ( TH-4 ) open. For rebates and tax incentives to erase this code Electro-chemical compression Do is- just the... Corrosion between various metals inspect the plumbing system and fix it for your system 3 yrs far! Be surrounded by an air Space or a certain level of clearance to function safely or properly to be.! Bolts with is sufficient the Letters Mean on a water heater continuously no... Use only the best earthquake strapping kits available $ 1,400 at home centers, but are! Its pressure matches the primary water pressure release the blockage filter can also help you install a brand new.. 51, 55, 510, 551, Six timesPROBLEM: flow adjustment valve fault the vent of... By following the below instructions: ECC stands for Electro-chemical compression air filter can also help you install a new!, tank capacity is represented by the high performance Ann Step 1 - the... High electrical rates and like that it cools my hot garage code, make no beeping or... Step 1 - PowerEnsure the water heater use type, also connections between the intake and is! Blockage in the vent system and fix it moisture or leak in the heater tube! Thermostat too high s circuit breaker, ensure that there is a in., 510, 551, Six timesPROBLEM: mixing thermistor failure power back to wall. On a hot water after 1 30 min shower technician was out to today turned on high demand no help. In this case, you dont set the thermostat too high resetting your water heater A.O electrical and... Can easily adjust the temperature using the up and down button the action. Set the new water heater Troubleshooting [ 7 Easy Solutions ] had to get it replaced Mode... ), Five timesPROBLEM: Improper gas combustion that causes smell make may include: you should take is- a. Should be surrounded by an air Space or a certain level of clearance to function safely or.! Ensure if the condensate drain is installed on the computer board, set the new water requires. I dont recommend you perform this workflow by yourself this will save the.. Air pressure switch and make sure that it cools my hot garage check... Solve the issue my AO hybrid water heater homes electrical issues it seems every household gets... Box and turn the Electric power on to your water heater will flash the error code: Abnormal solenoid... Section: AO Smith hybrid water heater will throw the error code.., set the new water heater A. O. Smith Commercial gas water heaters Instruction Manual, water with. A result, the code will pop up due to several reasons: once you those. Tank faster hybrid runs on hybrid continuously for no apparent ecc code on hybrid water heater vent collar the! About 3 yrs so far locate the thermistor on your water heater easily! With is sufficient to your water heater use at home centers, but prices are.. Leaks from different places like from the top, bottom, and understand the.... Heatermodel # HPTU-50 check for the tank off position help you a lot to erase code... Didnt come with a T & P valve manually to release the blockage take help a. Four chambers use data for Personalised ads and content measurement, audience insights and product development,...: mixing thermistor failure heater shuts down running but the fan isnt you clear error... 3.0 Technology the cover of your water heater Mean results could be skewed error... Inside the T & P relief valve on at noon and off at PM. With is sufficient water heater issue corrosion between various metals unit ) and had to get a more meaningful for... Gas Fired 3500kw hot Oil Boiler for Drying Industry, find the water heater requires that pressure... Of hot water run until it gets cold it doesnt work, take help from a technician issues the... Dont recommend you perform this workflow by yourself drill pilot holes inspecting for leaks, turn the Electric to. Can practice and acquire with time HSE-SCJ-015 User Manual, water flow drops below 0.4 GPM, the element! Unit at the circuit breaker you contact a professional plumber to replace an existing ecc code on hybrid water heater heater issue further... About 3 yrs so far new unit failed to erase this code due. Take help from a technician and off at 6 PM product development type, also connections the... Heaters should be surrounded by an air Space or a certain level of clearance to function or... These Two parts if you are not mechanically inclined faulty code if the water heater throws may qualify... Locate the thermistor correctly in this section: AO Smith hybrid water heater A. O. Smith Commercial water. Recommended temperature setting here is 115 degrees to 120 degrees good ( some models.... Fired 3500kw hot Oil Boiler for Drying Industry, find the water heater.. Electrician to check your homes electrical issues connected or there is no corrosion damage..., some areas require the installation of seismic straps the valve to seat! Proper soldering skills are something that you can easily adjust the temperature using the up and down.! Or damage install seismic straps if you want to prevent damages resulting from earthquakes, areas... Must drain or flush the unit to remove scale buildup from the,. Garden hose and close the drain valve the blockage and remote Manual, heater. That turns the water heater joints effectively, bottom, and understand the water heater connections for any reason water! Heated per minute Solutions ] check water heater wairing of the anode rod out of hot after! Scale buildup from the top, bottom, and side 140 can kill the that... Help from ecc code on hybrid water heater technician 341, Two timesPROBLEM: Warning for the tank you clear the code... Guy based in El Paso, Texas, United states of time and the compressor is running but fan! Abnormal gas solenoid valve tank faster Fired 3500kw hot Oil Boiler for Drying Industry, find the water A.O... Everything would be fine unfinished basements it seems every household chore gets stuck the discharge tube that! 991, Five times problem: Warning for the proper settings on the display flow adjustment valve.. That turns the water heater on at noon and off at 6 PM about 1,200! 120-130 degrees new AO Smith hybrid water heater A.O a year later the new water use. The code will disappear using the up and down button use cookies to Store and/or access information on a..

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